Carolina Casualty Insurance Company requires that all claims be reported to their 24-hour claim reporting number. Call (800) 874-8053 and ask for the claims department.
 
Other claims can be reported to Great Lakes General Agency by submitting via fax an Acord Automobile Loss Notice (download form) to Lori Leibin at (440) 461-0569.
 
For information regarding a claim, such as claim numbers or adjusters, please call Lori Leibin at (440) 461-1252 extension 110.
 
Additionally, if you have a request for a loss run, email Lori Leibin at loril@greatlakesga.com.